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***OUR OFFICES WILL BE CLOSED FROM DECEMBER 21ST THROUGH JANUARY 1ST FOR THE CHRISTMAS AND NEW YEAR HOLIDAYS***

Please note the following last days to ship to help ensure delivery before Christmas Day for the following service levels:

UPS 2nd Day AirĀ®: Thursday, December 20 (delivery on Monday, December 24)

UPS Next Day AirĀ®: Friday, December 21 (delivery on Monday, December 24)



Contact us during our business hours Monday through Friday 8am-4pm EST

By Phone: 1-888-344-0111

By Fax: 1-860-844-3063

By E-mail: sales@pro-measure.com

By Mail:
DAS Distribution Inc.
Pro-Measure Division
66E Floydville Rd
East Granby, CT 06026


Our Rights To Sell
We reserve the right to refuse a sale to any customer for any reason. We reserve the right to cancel any customer's order for any reason. In either case, the customer will be notified and if charged, will receive appropriate credit. We reserve the right to substitute a product of better or equal value and compatibility to a customer in the event a product they ordered becomes discontinued. We reserve the right to limit the quantity of any product ordered.

Warranty
Pro-measure.com and our suppliers, warrants our products against defects in materials and workmanship for a period of one (1) year from the date of purchase, and agrees to repair or replace any defective unit without charge. If you have a model that has since been discontinued, an equivalent product will be substituted if available. This warranty does not cover Batteries, pH probes, or damage resulting from accident, misuse, or abuse or normal "wear and tear" (loss and damage resulting from use) of the product. In order to obtain warranty service, simply ship the unit, postage prepaid to:

DAS Distribution Inc.
66E Floydville Rd
East Granby, CT 06026

The defective unit must be accompanied by a RMA number, description of the problem, Invoice showing the date of purchase and your return address.

*DUE TO BEING A CONSUMABLE ITEM, PH PROBES ARE NOT COVERED UNDER WARRANTY

Shipping Policy
Standard ground shipping is 3-7 business days
UPS Red: 1 business day
UPS Blue: 2 business days
UPS Orange: 3 business days
* Orders received after 1:00pm EST will be processed the next business day.

*For more UPS shipping information go to: www.ups.com

Standard Return Policy
It is our standard policy to accept return merchandise within 2 weeks of the order date. To be eligible for return, the merchandise and contents of the box must be in the original unopened box. If the contents have been removed, used or altered in any way and then placed back into the box, the merchandise may not be returned to us. If you have merchandise which is unopened and in the original package, we will issue you a RMA # (Return Material Authorization) and will give you an address to ship the product to. Return shipping to us is at your expense unless the return is a result of our shipping error at which point we will rectify the problem promptly without expense to you. Product that is returned to us without a RMA will be returned back to the customer. Any item shipped FREE that is sent back to us within the 2 week return period will incur a 15% restocking fee. Any merchandise that proves to be defective will be covered by the Manufacturer's Standard Warranty Policy. Contact us and we will be happy to refer you to the proper customer service personnel to help you resolve your claim. Please call our toll-free customer service number, 888-344-0111, Monday through Friday 8:00am to 4:00pm EST or email us at sales@pro-measure.com.

Special order items are non-returnable. Special order items include:
EMF-829
Model 1358 Real Time Analyzer
Model 1353 Integrating Sound Level Meter

Sales Tax
We are required by law to collect 6.35% Connecticut States Sales Tax on all order that ship to destinations within Connecticut. Orders shipped anywhere else in the United States not subject to tax.

Repair and Calibration
When using a Test or Measurement Instrument, you need to be confident that your results are accurate, precise and conform to the manufacturer's specifications. Professional Measurement Calibration and Repair Services delivers this type of confidence. We offer precise, reliable and fast calibration service on most instruments we sell with the exception of Light Meters. Please call one of our customer service representatives at 888-344-0111 Monday through Friday 8:00am to 4:00pm EST for repair and calibration information.
Pro-Measure
A Div. of DAS Dist. Inc.
66E Floydville Road
East Granby, CT 06026
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